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Choose the channel that matches your request so it reaches the right desk first time.
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A specialist will contact you about your preferred market — usually within one business day.
Support tickets
The fastest route for account, funding and trading issues. Sign in and open a ticket — you can attach screenshots and follow the thread.
Open a ticketGeneral enquiries
support@globalx-markets.com — questions about the platform, partnerships or media.
Compliance & security
compliance@global-market-trade.com for verification and AML matters; security@global-market-trade.com to report a vulnerability or suspected account compromise.
Response times
Tickets are answered within one business day. Suspected account compromise is prioritised and handled first.
We never ask for your password, two-factor codes or recovery phrase. Any message requesting them is not from Global Market.
