Contact us

Choose the channel that matches your request so it reaches the right desk first time.

Send us your details

A specialist will contact you about your preferred market — usually within one business day.

By submitting you agree to be contacted about your account. Trading involves risk.

Support tickets

The fastest route for account, funding and trading issues. Sign in and open a ticket — you can attach screenshots and follow the thread.

Open a ticket

General enquiries

support@globalx-markets.com — questions about the platform, partnerships or media.

Compliance & security

compliance@global-market-trade.com for verification and AML matters; security@global-market-trade.com to report a vulnerability or suspected account compromise.

Response times

Tickets are answered within one business day. Suspected account compromise is prioritised and handled first.

We never ask for your password, two-factor codes or recovery phrase. Any message requesting them is not from Global Market.